North Shore Private Made an Old Patient Wait for Too Long

PatientNorth Shore private hospital has apologized for making an 85-year-old man wait for some 14 hours in an emergency ward of the Royal North Shore (RNS) Hospital, before transferring to NRS. The man in question was reported to have gone through a prostrate operation 10 days earlier and after spending four hours under observation at the hospital, he was shifted to NRS.

Apparently, the patient's daughter, Sue, shared that though her father was treated at RNS fairly well, they were told that her father would only be admitted there if moved by ambulance to North Shore private hospital, despite the fact that it was just a few hundred metres away.

"We offered to walk, we could put him in a wheelchair, we could drive him to North Shore Private they told us that the only way he could go there was by ambulance", she shared, while telling that her father finally arrived at North Shore Private after 11pm one after an ambulance officer along with the RNS hospital staff came forward to speed up the process.

Looking at the case, CEO from North Shore Private hospital, Greg Brown, has shared his deepest apologies for Sue's father and assured that the case would be looked upon again to rectify flaws in their system.