Technical Problems in TWC Affect 8, 00,000 Customers
Reports have highlighted that some technical flaws in Time Warner Cable Inc. (TWC), the second- largest U. S. cable company have affected almost 8,00,000 customers.
Bobby Amirshahi, a spokesman for the New York-based company has mentioned that a number of customers have been prevented from using its home-phone service after the technical gaffe. He also added that the customers can still make 911 calls.
The company has announced, "There's a technical issue preventing a limited number of our home phone customers from placing or receiving calls on an intermittent basis. Our engineers are working on the problem to restore service as quickly as possible".
Annual report says that the company provides services to about 5 million residential phone subscribers. Because of the technical problems, as said by the company, almost 11% of customers have been affected. The engineers are still deciphering how many areas have been affected in the Triangle area.
Company's engineers have been finding the reason for the phone outage in Triangle area. People residing in these areas are without phone service. The problem is being dealt with immediately and the matter is expected to be resolved by Sunday night.
The work will resume after the goof up will be averted.
New Zealand News
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