According to an update posted on the Microsoft website, the Outlook. com glitch has been fixed by the company; with the service having been restored at around 2 p. m. PDT on Wednesday, August 14.
Microsoft said in the update that while it has fixed the Outlook. com issue which prevented some users from receiving their emails on the service, the problem has still not been resolved for the users who access the service on their mobile devices.
As per a statement made by Microsoft, the company's engineers are trying to clear up the problems which some of the Outlook. com users may still be facing while trying to check their email on mobile devices.
The update about Outlook. com having been restored came from Microsoft nearly seven hours after it first admitted that the service was hit by an outage, because of which some users had been locked out of their Outlook. com accounts. Due to the glitch, some users could also not retrieve their files stored on Microsoft's SkyDrive service.
Microsoft said in the update that "Outlook. com experienced an incident that caused some users not to be able to access their account or share their SkyDrive files;" and added: "We have restored web access for all users but some people might still see issues with their mobile devices. We are working to restore full mobile access as quickly as possible."
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