Samsung, CPSC warn all Galaxy Note 7 users to power down their devices

On Monday, South Korean device maker Samsung and the US Consumer Product Safety Commission (CPSC) issued a warning to the owners of the battery-issues-plagued Galaxy Note 7 to power down their handsets.

The warning to power down Galaxy Note 7 handsets comes for all the users of the handset, irrespective of whether their devices are the original Note 7 units or the supposedly safe replacement units.

The warning comes against the backdrop of the fact that the batteries of even the replacement units of the Galaxy Note 7 are apparently at a risk of potential explosion. Earlier, the problem of potentially explosive batteries was supposed to be restricted only to the original, August-launched Note 7 handsets, with the replacement units believed to be safe.

As such, due to the potential battery-explosion risk even in Note 7 replacement units, a statement released by a Samsung representative said that "consumers with an original Galaxy Note7 or replacement Galaxy Note7 should power down." The representative also urged Galaxy Note 7 users to avail the benefit of "the remedies available, including a refund at their place of purchase."

In a similar warning, CPSC Chairman Elliot Kaye said in a statement: "While we continue our active investigation into reports of phones overheating and burning in multiple states, consumers should power down and stop using all Galaxy Note 7s. This is the safest course of action."

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