UK public dissatisfaction rises with health service

UK public dissatisfaction rises with health serviceAccording to a new survey, the public dissatisfaction for the UK's National Health Service is rising across the country.

The British Social Attitudes survey showed that the overall NHS satisfaction fell to 60 per cent during 2015 compared to 65 per cent in 2014. The dissatisfaction with the NHS rose by 8 per cent to 23 per cent during the same period, which is its highest rise since 1986.

The level of dissatisfaction is now at the same level as it was reported between 2011 and 2013, according to the survey that is published by the King's Fund health charity. The survey also found that the NHS funding rise during years following 2000 was accompanied by rising satisfaction from the general public.

The satisfaction level reached a high of 70 per cent during 2010 and has since fallen 9 per cent in 2010. The survey was carried out between July and October 2015and included more than 2,000 people. The researchers also asked more than 1,000 peopleabout their satisfaction with individual NHS services and found that 69 per cent of the people were satisfied with GP services. The survey was conducted by NatCen Social Research.

John Appleby, chief economist at the King's Fund, said, "the British Social Attitudes Survey has traditionally been seen as a barometer of how well the NHS is performing. The latest survey underlines the high value the British public places on the quality of care the NHS provides and its availability free at the point of use. It is no surprise to find that dissatisfaction is driven by waiting times for appointments and perceptions of underfunding and staff shortages."

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