Apple rolls out new tool for iPhone 6s shutdown issue

Tech biggie Apple has rolled out a new tool to deal with the 'unexpected shutdown' issue affecting some iPhone 6s units.

The new tool released by Apple gives iPhone 6s users the ability to check whether their handset is affected by the shutdown issue, and whether they are eligible for getting a free battery replacement for their device.

The release of the new tool by Apple comes within barely two weeks of the company's launched of an iPhone 6s battery replacement program. The program was launched by the company after an increasing number of iPhone 6s users complained that their handset was shutting down unexpectedly, without any apparent reason.

About the issue reported by iPhone 6s users, Apple had said that the issue is rooted in a defective battery which causes the unexpected shutdown of some iPhone 6s units. The company had also asserted that the issue affects iPhone 6s units manufactured between September 2015 and October 2015.

In announcing the new tool for the iPhone 6s issue, Apple said that iPhone 6s users experiencing sudden shutdowns of their handset can verify whether their handset qualifies for a free battery replacement by checking the unit's IMEI number against the company's database. If the iPhone 6s users find that their device is affected by the shutdown issue, Apple will replace the battery of the handset for free.

Companies: 
Business: 
Region: